KEEPSAKE VIDEO BOOK FAQ — FREQUENTLY ASKED QUESTIONS
When fully charged, our touchscreen Keepsake Video Books provide approximately 5 hours of playback for models with 7-inch screens and 4 hours for models with 10-inch screens. Each Keepsake Video Book is equipped with a premium nylon USB-C charging cable for convenient charging.
To charge your Keepsake Video Book, use the premium nylon USB-C cable included in the package. Insert the smaller end of the cable into the Keepsake Video Book and connect the larger end to your Power Adapter.
The frequency at which you can charge your Keepsake Video Book will vary depending on the model and the capacity of its battery. In general, Keepsake Video Books are equipped with lithium-ion batteries, which typically have a lifespan of approximately 300 to 500 charge cycles.
ABOUT PRODUCTION OPTIONS
Yes, this is one of our Keepsake Video Book’s best features. It’s as simple as connecting the supplied USB-C cable into the book and dragging and dropping your new video file onto the device.
We recommend mp4 as the preferred format.
ABOUT VIDEO SCREENS
7 inch and 10 inch IPS screen – 16:9 ratio
IPS stands for In-Plane Switching which is a technology allowing screens to be viewed from greater angles without shadowing.
Overall, IPS technology enhances the visual experience by delivering vibrant colors, sharp details, and excellent visibility from various angles.
ABOUT THE FINISHED LOOK
Keepsake Video Books are produced with stereo speakers.
Our Keepsake Video Books come in two distinct styles: a Linen version and an Ultra Soft Hard Cover. The Ultra Soft touch has a leathery feel to it.
ABOUT CUSTOMIZING YOUR BOOK
During the ordering process, we kindly request that you select the front and inside cover photos you would like to be displayed. Our dedicated print team will then proceed to print your chosen photos and carefully position them within the book. Rest assured that we will handle this process for you, ensuring that your designated photos are incorporated seamlessly.
ABOUT ORDERING AND TURNAROUND TIME
Keepsake Video Book orders come with the advantage of no required minimum order quantity. Additionally, you’re granted a generous 12-month window from the date of purchase to finalize your order.
Our 7” HD IPS Keepsake Video Books will take 1 week to produce plus shipping.
Our 10” HD IPS Keepsake Video Books will take up to 4 weeks plus shipping.
Once we have received your payment and you have provided us with the necessary information, such as your front and inside cover photos, along with any additional videos and photos you would like to include, please allow for our production times outlined above. Additionally, please note that shipping times should be added, accounting for approximately one week, to ensure a more accurate estimate of the overall turnaround time.
$224 Original Touch Screen Wedding Video Book 7″ IPS White and Black
$369 Deluxe Touch Screen Wedding Video Book 10″ IPS White and Black
We offer free ground transport for deliveries within the United States. However, if you prefer a faster shipping option, you can choose to pay for priority service. Please note that if you are ordering multiple units and shipping them to multiple destinations, you have the choice to ship all units either via ground transport or priority. Unfortunately, we are unable to split orders for different shipping methods.
Our Keepsake Video Book products are certified FCC compliant. All components used in the manufacturing of our Keepsake Video Books – including the Lithium battery — meet stringent FCC compliance standards and are approved for use in the United States.
Our Keepsake Video Book products are FCC compliant and approved. Our screens are manufactured by the same company Samsung utilizes. We also check every Keepsake Video Book for quality, functionality, and full charge capacity prior to delivery.
ABOUT TRAVEL / SHIPPING
Certainly! If you need to order multiple units and have them shipped to different destinations, we can accommodate that request. You have the option to ship all units free of charge using ground transport or choose to pay for a priority service. However, please note that we are unable to split orders for different shipping methods.
Our dedicated in-house team of highly skilled professionals is well-versed in optimizing the visual aesthetics to deliver the best possible look. We can assist you every step of the way.
Our quality control is second-to-none so we only use the very best components assembled within our own strictly supervised factory facility. Our Keepsake Video Books are checked for battery charging capabilities, video loading, auto play function and start/stop/pause functionality.
No training is needed. Instructions are provided with our Keepsake Video Books to ensure you can upload all your videos and photos easily.
Yes, we’re available on 1 (888) 609 -8889 or via email.
Commission on the sale of our product suite is calculated as a percentage amount based on the revenue received. This reward generated is referred to as Digi Dollars and can be traded in for product or cash.
Examples of this would be:
a) The sale of 5 x White Original 7” Touchscreens Keepsake Video Books are sold for $199 each using the Pro Ambassador Coupon discount.
$995 revenue generated
$200 digi dollars transferred into the Pro Ambassadors account.
This could then be utilized to purchase $200 worth of product or ask for these Digi Dollars to be transferred to the Pro Ambassadors bank account.
b) The sale of 7 x Traditional 7” Keepsake Video Books sold for $99 each using the Pro Ambassador Coupon discount.
$693 revenue generated
$140 digi dollars transferred into the Pro Ambassadors account.
This could then be utilized to purchase $140 worth of product or ask for these Digi Dollars to be transferred to the Pro Ambassadors bank account.